PCSE (Primary Care Support England) – Important Information

PCSE (Primary Care Support England) – Important Information and contact details


The national engagement team has now been replaced with the communications and engagement team which is service line specific. Therefore if you have raised a query and have a PCSE case number which you feel is still not being resolved please email pcse.optomengagement@nhs.net


LOC Levy remittance advice is issued by NHS Shared Business Services (SBS).  Please contact them on 0303 123 1177  or visit https://www.sbs.nhs.uk/


This is the link ophthalmic section on our website where you will find useful fact and frequently asked questions.


pcse.optomengagement@nhs.net – to escalate queries which have not been resolved in the given time frame

exeter.helpdesk@nhs.net – For ODS / TP code

pcse.portalenquiries@nhs.net – If you need to change the main contact on PCSE Online

www.pcse.england.nhs.uk – the website where you can log onto PCSE Online to order supplies

www.pcse.england.nhs.uk/contact-us – For queries relating to a particular service

www.pcse.england.nhs.uk/services/ophthalmic-payments/ – for payment queries