DRSS has contacted Devon LOC to highlight that incorrect referrals result in significant delays to patients’ access to care.
The TOP 5 causes for delayed treatment are:
Incorrect spelling of name and surname
- Incorrect name: Preferred name being used, eg Molly (known as) but registered name is Margaret (real name)
- Incorrect DOB
- Incorrect address
- Incorrect telephone numbers
Devon LOC would like to remind all that the referring practitioner is responsible for this information being correct, please double check before sending.